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Paperless Warehousing Management System Introduction Course (Basic Level)
This course is an introductory course (Basic Level) to the Paperless Warehousing Management System.
Units included:
TLIK2010A Use infotechnology devices in the workplace.TLIK2010A Use infotechnology devices in the workplace
This unit involves the skills and knowledge required to use infotechnology devices in the workplace including identifying infotechnology equipment and systems; setting up and shutting down equipment for use; and inputting, retrieving and presenting files/data in accordance with work requirements. Licensing, legislative, regulatory or certification requirements are not applicable to this unit.
TLIK2003A Apply keyboard skills.TLIK2003A Apply keyboard skills
This unit involves the skills and knowledge required to enter data into an infotechnology device using a keyboard including the application of OH&S principles to keyboard operations and the accurate entry of the data. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA2013A Receive goods.TLIA2013A Receive goods
This unit involves the skills and knowledge required to receive goods in accordance with regulatory and workplace requirements, including identifying workplace procedures and documentation requirements for the receipt of goods; checking and inspecting goods on arrival and completing workplace documentation; and unloading, packing and storing stock.
TLIA2020A Replenish stock.TLIA2020A Replenish stock
This unit involves the skills and knowledge required to replenish stock in accordance with workplace requirements including participating in stock rotation activities, interpreting and filling replenishment requests, and completing all required stock replenishment tasks. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA2012A Pick and process orders.TLIA2012A Pick and process orders
This unit involves the skills and knowledge required to pick and process orders in accordance with workplace requirements including identifying workplace order picking processes, policies and procedures; picking and despatching orders, and recording stock levels
TLIA2011A Package goods.TLIA2011A Package goods
This unit involves the skills and knowledge required to package goods in accordance with regulatory and workplace requirements including selecting materials, packing and unwrapping products, and labelling packaged products/loads to the required labelling standards
TLIA2021A Despatch stock.TLIA2021A Despatch stock
This unit involves the skills and knowledge required to despatch stock in accordance with workplace requirements including analysing orders to identify work requirements, following workplace order picking processes to prepare goods for despatch, and completing despatch tasks in accordance with workplace procedures and schedules.
TLIA2022A Participate in stocktakes.TLIA2022A Participate in stocktakes
This unit involves the skills and knowledge required to participate in stocktakes in accordance with workplace requirements including preparing for stocktakes, conducting stocktakes, counting stock, identifying stock discrepancies, and completing all required documentation.
Paperless Warehousing Management System Introduction Course (Advanced Level)
This course is an introductory course (Advanced Level) to the Paperless Warehousing Management System.
Units included:
TLIK2010A Use infotechnology devices in the workplace.TLIK2010A Use infotechnology devices in the workplace
This unit involves the skills and knowledge required to use infotechnology devices in the workplace including identifying infotechnology equipment and systems; setting up and shutting down equipment for use; and inputting, retrieving and presenting files/data in accordance with work requirements. Licensing, legislative, regulatory or certification requirements are not applicable to this unit.
TLIA3019A Organise receival operations.TLIA3019A Organise receival operations
This unit involves the skills and knowledge required to organise receival operations in accordance with workplace requirements including planning and organising receival operations, organising the storage of received stock, and completing all required documentation and records in accordance with workplace procedures and relevant regulatory requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3039A Receive and store stock.TLIA3039A Receive and store stock
This unit involves the skills and knowledge required to receive and store stock for a workplace store in an enterprise/organisation in a transport, distribution, production, hospitality, retail or other relevant industry sector. It specifically covers taking delivery of stock, storing the received stock, and rotating and maintaining stock in accordance with relevant regulatory and workplace procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3016A Use inventory systems to organise stock control.TLIA3016A Use inventory systems to organise stock control
This unit involves the skills and knowledge required to use inventory systems to organise stock control in accordance with workplace requirements including identifying inventory and stock control systems in use in the workplace, using re-order procedures to maintain stock levels, organising cyclical stock counts, and reporting discrepancies or variances. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3038A Control and order stock.TLIA3038A Control and order stockThis unit involves the skills and knowledge required to use inventory systems to organise stock control in accordance with workplace requirements including identifying inventory and stock control systems in use in the workplace, using re-order procedures to maintain stock levels, organising cyclical stock counts, and reporting discrepancies or variances. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3018A Organise despatch operations.TLIA3018A Organise despatch operations
This unit involves the skills and knowledge required to organise despatch operations in accordance with workplace requirements including planning and organising despatch operations, organising the storage and despatch of stock, and completing all required documentation and records. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Certificate II in Warehousing Operations
The Certificate II in Warehousing Operations TLI21610 is specifically designed for warehouse operators using a warehouse management system.
Units included:
TLIF1001A Follow occupational health and safety procedures.TLIF1001A Follow occupational health and safety procedures
This unit involves the skills and knowledge required to follow and apply occupational health and safety (OH&S) procedures when carrying out work activities. It includes identifying and following workplace procedures for hazard identification and risk control, contributing to arrangements for the management of occupational health and safety, and completing occupational health and safety records.
TLIL1001A Complete workplace orientation-induction procedures.TLIL1001A Complete workplace orientation-induction procedures
This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role. It includes identifying major areas of the workplace in terms of functions, organisational structures and occupations; and organising and accepting responsibility for own workload. It also includes the application of ethical practices in work activities; receiving and acting constructively on personal feedback; participating in the identification and meeting of one's own learning needs; and planning and organising a personal daily routine.
TLIK2010A Use infotechnology devices in the workplace.TLIK2010A Use infotechnology devices in the workplace
This unit involves the skills and knowledge required to use infotechnology devices in the workplace including identifying infotechnology equipment and systems; setting up and shutting down equipment for use; and inputting, retrieving and presenting files/data in accordance with work requirements. Licensing, legislative, regulatory or certification requirements are not applicable to this unit.
TLIK2003A Apply keyboard skills.TLIK2003A Apply keyboard skills
This unit involves the skills and knowledge required to enter data into an infotechnology device using a keyboard including the application of OH&S principles to keyboard operations and the accurate entry of the data. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA2013A Receive goods.TLIA2013A Receive goods
This unit involves the skills and knowledge required to receive goods in accordance with regulatory and workplace requirements, including identifying workplace procedures and documentation requirements for the receipt of goods; checking and inspecting goods on arrival and completing workplace documentation; and unloading, packing and storing stock.
TLIA2020A Replenish stock.TLIA2020A Replenish stock
This unit involves the skills and knowledge required to replenish stock in accordance with workplace requirements including participating in stock rotation activities, interpreting and filling replenishment requests, and completing all required stock replenishment tasks. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA2012A Pick and process orders.TLIA2012A Pick and process orders
This unit involves the skills and knowledge required to pick and process orders in accordance with workplace requirements including identifying workplace order picking processes, policies and procedures; picking and despatching orders, and recording stock levels
TLIA2011A Package goods.TLIA2011A Package goods
This unit involves the skills and knowledge required to package goods in accordance with regulatory and workplace requirements including selecting materials, packing and unwrapping products, and labelling packaged products/loads to the required labelling standards
TLIA2021A Despatch stock.TLIA2021A Despatch stock
This unit involves the skills and knowledge required to despatch stock in accordance with workplace requirements including analysing orders to identify work requirements, following workplace order picking processes to prepare goods for despatch, and completing despatch tasks in accordance with workplace procedures and schedules.
TLIA2022A Participate in stocktakes.TLIA2022A Participate in stocktakes
This unit involves the skills and knowledge required to participate in stocktakes in accordance with workplace requirements including preparing for stocktakes, conducting stocktakes, counting stock, identifying stock discrepancies, and completing all required documentation.
TLIE2008A Process workplace documentation.TLIE2008A Process workplace documentation
This unit involves the skills and knowledge required to process workplace documentation including planning the documentation to fulfil the identified purpose and completing the documentation in accordance with requirements. Documentation may include forms, logs, diaries and basic hand-written or typed reports. It may also include entry of information into computer-based documents and forms.
TLIJ2001A Apply quality procedures.TLIJ2001A Apply quality procedures
This unit involves the skills and knowledge required to apply quality procedures within work activities including applying quality concepts to work, planning and trialing improvements in work processes and implementing improvements confirmed through the trials. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA2014A Use product knowledge to complete work operations.TLIA2014A Use product knowledge to complete work operations
This unit involves the skills and knowledge required to use product knowledge to complete work operations in accordance with workplace requirements including identifying products in a subsection of a warehouse or other storage area, examining quality and reporting on products, and using inventory and labelling systems to identify and locate products.
TLIE2007A Use communication systems.TLIE2007A Use communication systemsThis unit involves the skills and knowledge required to use communication systems including identifying system features, operating a communication system effectively, using appropriate communication protocols when using a system, maintaining equipment, and completing documentation. Licensing, legislative, regulatory or certification requirements may be applicable to this unit.
TLIE2001A Present routine workplace information.TLIE2001A Present routine workplace information
This unit involves the skills and knowledge required to present routine workplace information in accordance with workplace requirements including preparing and presenting routine workplace documents and preparing and delivering oral presentations as part of routine work.
Certificate III in Warehousing Operations
The Certificate III in Warehousing Operations TLI31610 specifically designed for warehouse operators using a warehouse management system and is intended for people who want to further their skills & knowledge for the operation and administration of a warehouse management system.
Units included:
TLIF1001A Follow occupational health and safety procedures.TLIF1001A Follow occupational health and safety procedures
This unit involves the skills and knowledge required to follow and apply occupational health and safety (OH&S) procedures when carrying out work activities. It includes identifying and following workplace procedures for hazard identification and risk control, contributing to arrangements for the management of occupational health and safety, and completing occupational health and safety records.
TLIL1001A Complete workplace orientation-induction procedures.TLIL1001A Complete workplace orientation-induction procedures
This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role. It includes identifying major areas of the workplace in terms of functions, organisational structures and occupations; and organising and accepting responsibility for own workload. It also includes the application of ethical practices in work activities; receiving and acting constructively on personal feedback; participating in the identification and meeting of one's own learning needs; and planning and organising a personal daily routine.
TLIK2010A Use infotechnology devices in the workplace.TLIK2010A Use infotechnology devices in the workplace
This unit involves the skills and knowledge required to use infotechnology devices in the workplace including identifying infotechnology equipment and systems; setting up and shutting down equipment for use; and inputting, retrieving and presenting files/data in accordance with work requirements. Licensing, legislative, regulatory or certification requirements are not applicable to this unit.
TLIA3019A Organise receival operations.TLIA3019A Organise receival operations
This unit involves the skills and knowledge required to organise receival operations in accordance with workplace requirements including planning and organising receival operations, organising the storage of received stock, and completing all required documentation and records in accordance with workplace procedures and relevant regulatory requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3039A Receive and store stock.TLIA3039A Receive and store stock
This unit involves the skills and knowledge required to receive and store stock for a workplace store in an enterprise/organisation in a transport, distribution, production, hospitality, retail or other relevant industry sector. It specifically covers taking delivery of stock, storing the received stock, and rotating and maintaining stock in accordance with relevant regulatory and workplace procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3016A Use inventory systems to organise stock control.TLIA3016A Use inventory systems to organise stock control
This unit involves the skills and knowledge required to use inventory systems to organise stock control in accordance with workplace requirements including identifying inventory and stock control systems in use in the workplace, using re-order procedures to maintain stock levels, organising cyclical stock counts, and reporting discrepancies or variances. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3038A Control and order stock.TLIA3038A Control and order stock
This unit involves the skills and knowledge required to control and order stock for a workplace store in an enterprise/organisation in a transport, distribution, production, hospitality, retail or other relevant industry sector. It specifically covers maintaining stock levels and records, organising and administering stocktakes, identifying stock losses, processing stock orders, and following up orders. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3018A Organise despatch operations.TLIA3018A Organise despatch operations
This unit involves the skills and knowledge required to organise despatch operations in accordance with workplace requirements including planning and organising despatch operations, organising the storage and despatch of stock, and completing all required documentation and records. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3015A Complete receival/despatch documentation.TLIA3015A Complete receival/despatch documentation
This unit involves the skills and knowledge required to complete receival/despatch documentation in accordance with regulatory and workplace requirements including analysing orders to identify work requirements to fill order, following workplace order documentation processes, and finalising documentation in accordance with workplace procedures and any relevant regulatory requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3017A Identify products and store to specifications.TLIA3017A Identify products and store to specifications
This unit involves the skills and knowledge required to apply product knowledge to the organisation of work operations including identifying and categorising products, matching products to locations based on specified criteria, and assisting individuals to solve stock identification and location problems. Licensing, legislative, regulatory or certification requirements may be applicable to this unit.
TLIA3023A Co-ordinate stocktakes.TLIA3023A Co-ordinate stocktakes
This unit involves the skills and knowledge required to coordinate stocktakes in accordance with workplace requirements including planning stocktakes, coordinating stocktake activities, identifying stock discrepancies, and adjusting documentation in accordance with workplace procedures and relevant regulatory requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3026A Monitor Storage facilities.TLIA3026A Monitor Storage facilities
This unit involves the skills and knowledge required to monitor storage facilities in accordance with workplace requirements including determining site functions and operations; monitoring storage operations in accordance with workplace procedures; and taking appropriate action in response to identified discrepancies, changes to storage requirements, or breaches in operational procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIE3004A Prepare workplace documents.TLIE3004A Prepare workplace documents
This unit involves the skills and knowledge required to prepare workplace documents and forms in accordance with workplace requirements and any applicable regulations/codes including planning and preparing a simple workplace document such as a letter or report, and gathering relevant information enabling the completion of a workplace form. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIA3024A Organise warehouse records operations.TLIA3024A Organise warehouse records operations
This unit involves the skills and knowledge required to organise warehouse records operations in accordance with workplace requirements including identifying record management databases, storage types and technologies; storing warehouse records; and using record management systems to retrieve information. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIF3003A Implement and monitor occupational health and safety procedures.TLIF3003A Implement and monitor occupational health and safety procedures
This unit involves the skills and knowledge required to implement and monitor OH&S procedures, including accessing information about OH&S and the workplace policies and procedures, implementing and monitoring procedures for identifying and assessing hazards, implementing and monitoring/auditing procedures for controlling risks, planning and supervising housekeeping arrangements, and implementing and monitoring procedures for dealing with hazardous events.
TLIF3004A Organise occupational health and safety procedures in the workplace.TLIF3004A Organise occupational health and safety procedures in the workplace
This unit involves the skills and knowledge required to organise OH&S procedures in the workplace, including interpreting and applying information about OH&S policies and procedures and duty of care responsibilities, identifying and assessing hazards and risks in the workplace, negotiating to control workplace hazards and risks, resolving complaints about OH&S, and instituting appropriate risk management strategies.
TLIJ3002A Apply quality systems.TLIJ3002A Apply quality systems
This unit involves the skills and knowledge required to apply quality systems in workplace operations including working within a quality improvement system and using quality improvement systems, tools and techniques in accordance with enterprise procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIE3002A EstimateCalculate mass area and quantify dimensions.TLIE3002A EstimateCalculate mass area and quantify dimensions
This unit involves the skills and knowledge required to estimate and calculate mass and area and quantify dimensions of loads as part of work functions in the transport, stevedoring, warehousing, and/or storage sectors. This includes estimating loads to be transported or placed in storage, identifying mass, area and volume limitations of available transport/storage systems and carrying out calculations required to organise load(s) to match identified transport/storage limitations.
Certificate IV in Warehousing Operations
TLI41810 Certificate IV in Warehousing Operations equips participants with skills needed to assume a team leader role and oversee employees work flow for receipt and despatch of goods, monitoring stock levels and undertaking stock counts. This course also provides the tools needed to evaluate current practices and when necessary, develop new ways of carrying out activities.
Units included:
TLIF1001A Follow occupational health and safety procedures.TLIF1001A Follow occupational health and safety procedures
This unit involves the skills and knowledge required to follow and apply occupational health and safety (OH&S) procedures when carrying out work activities. It includes identifying and following workplace procedures for hazard identification and risk control, contributing to arrangements for the management of occupational health and safety, and completing occupational health and safety records.
TLIL1001A Complete workplace orientation-induction procedures.TLIL1001A Complete workplace orientation-induction procedures
This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role. It includes identifying major areas of the workplace in terms of functions, organisational structures and occupations; and organising and accepting responsibility for own workload. It also includes the application of ethical practices in work activities; receiving and acting constructively on personal feedback; participating in the identification and meeting of one's own learning needs; and planning and organising a personal daily routine.
TLIA4031A Consolidate freight.TLIA4031A Consolidate freight
This unit involves the skills and knowledge required to consolidate freight including assessing the scope to consolidate freight, combining or consolidating multiple shipments of products into higher volume shipments, and the related preparation of consignment documentation.
TLIA4032A Organise transport of freight or goods.TLIA4032A Organise transport of freight or goods
This unit involves the skills and knowledge required to organise the transport of freight or goods, including planning the transport operations, organising the transport of the freight, completing the required documentation and finalising the organisational process.
TLIG4006A Facilitate work teams.TLIG4006A Facilitate work teams
This unit involves the skills and knowledge required to lead and facilitate work teams, including participating and providing leadership in team planning, developing team commitment and cooperation, managing and developing team performance, and participating in and facilitating the work of work teams/groups.
TLIA4028A Assess and monitor optimum stocklevels.TLIA4028A Assess and monitor optimum stocklevels
This unit involves the skills and knowledge required to assess and monitor optimum stock levels in accordance with workplace requirements including assessing projected demand, assessing variables that impact upon optimum stock levels, determining optimum inventory levels, and monitoring optimum inventory levels.
TLIG4005A Organise transport workload.TLIG4005A Organise transport workload
This unit involves the skills and knowledge required to organise transport workload, including organising and accepting responsibility for own workload, participating in identifying and meeting own learning needs, and planning and organising a personal daily routine.
TLIF4007A Implement and coordinate accident-emergency procedures.TLIF4007A Implement and coordinate accident-emergency procedures
This unit involves the skills and knowledge required to implement and coordinate accident-emergency procedures, including responding to the incident, conducting on-site activities, and completing follow-up actions.
TLIF4014A Develop and maintain a safe workplace.TLIF4014A Develop and maintain a safe workplace
This unit involves the skills and knowledge required to develop and maintain a safe workplace, including providing and informing personnel about OH&S legislation, codes and standards; planning and implementing safety requirements in accordance with regulations; monitoring, adjusting and reporting safety performance; investigating and reporting non-conformance; and evaluating the OH&S system and related policies, procedures and programs.
TLIL4033A Promote effective workplace practice.TLIL4033A Promote effective workplace practice
This unit involves the skills and knowledge required to promote effective workplace practice, including contributing positively to the work team environment, observing and promoting work safety procedures, maintaining and promoting the well being of workplace team(s), and participating in competency development activities.
TLIP4005A Manage workplace information.TLIP4005A Manage workplace information
This unit involves the skills and knowledge required to manage workplace information, including identifying and sourcing information needs; collecting, analysing and reporting information; using management information systems; contributing to the preparation of operational plans; and preparing resource proposals.
TLIP4002A Facilitate and capitalise on change in the workplace.TLIP4002A Facilitate and capitalise on change in the workplace
This unit involves the skills and knowledge required to facilitate and capitalise on change and innovation in the workplace, including participating in planning for the introduction of change, developing creative and flexible approaches to solutions to change-related problems, and managing emerging challenges and opportunities in the workplace.
TLIL4009A Manage personal work priorities and professional development.TLIL4009A Manage personal work priorities and professional development
This unit involves the skills and knowledge required to manage personal work priorities and own professional development, including managing own qualities, goals, plans and performance; setting and meeting own work priorities; and developing and maintaining own professional competence.
TLII4005A Market services and products to clients.TLII4005A Market services and products to clients
This unit involves the skills and knowledge required to market services and products to clients including recognising and acting upon opportunities to promote products and services, establishing and maintaining contact with clients, and negotiating and closing sales in accordance with statutory retail practice and workplace procedures.
TLII4001A Coordinate quality customer service.TLII4001A Coordinate quality customer service
This unit involves the skills and knowledge required to coordinate quality customer service in operations including planning to meet internal and external customer requirements, ensuring delivery of quality service, and monitoring, adjusting and reporting customer service.
TLIL4010A Assess and confirm customer transport requirements.TLIL4010A Assess and confirm customer transport requirements
This unit involves the skills and knowledge required to assess and confirm customer freight transport requirements, including assessing the goods/stock to be transported, determining the transit needs and any special requirements, confirming requirements with the customer and completing all required documentation.
TLIP4001A Develop plans to meet customer and organisation needs.TLIP4001A Develop plans to meet customer and organisation needs
This unit involves the skills and knowledge required to develop plans to meet customer and organisation needs, including contributing to strategic planning, analysing market needs, contributing to business documentation, and communicating on planning matters with other members of the organisation.
TLIL4036A Develop rosters.TLIL4036A Develop rosters
This unit involves the skills and knowledge required to develop rosters in accordance with regulatory and workplace requirements, including identifying operating requirements, identifying tasks and responsibilities and work requirements, and establishing and finalising work rosters.
TLIR4002A Source goods/services and evaluate contractors.TLIR4002A Source goods/services and evaluate contractors
This unit involves the skills and knowledge required to source goods/materials/services and evaluate contractors including analysing supply requirements, and evaluating and selecting appropriate potential contractor(s).
TLIJ3002A Apply quality systems.TLIJ3002A Apply quality systems
This unit involves the skills and knowledge required to apply quality systems in workplace operations including working within a quality improvement system and using quality improvement systems, tools and techniques in accordance with enterprise procedures.
Diploma of Logistics
A general qualification for the integrated management of logistics. Successful completion will require the self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others. Applications involve participation in the development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams, including those concerned with planning and evaluation functions. Group or team coordination may be involved.
Units included:
TLIL5020A Develop and Maintain Operational Procedures for Transport and Logistics Enterprises.TLIL5020A Develop and Maintain Operational Procedures for Transport and Logistics Enterprises.
This unit involves the skills and knowledge required to develop and maintain operational procedures for transport and logistics enterprises in accordance with relevant regulatory requirements and workplace procedures, including planning and developing operational procedures, monitoring the implementation of the operational procedure(s), and evaluating the implementation of operational procedures.
TLIA5029A Plan and manage storage of dangerous goods and hazardous substances.TLIA5029A Plan and manage storage of dangerous goods and hazardous substances
This unit involves the skills and knowledge required to plan and manage the storage of dangerous goods and hazardous substances in accordance with all relevant regulatory requirements and workplace procedures including the current ADG Code. This includes defining the objectives of the required handling and storage operations; specifying equipment and system performance requirements; evaluating and selecting bulk handling and storage resources; and completing all required documentation. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIF4064A Manage fatigue management policy and proceduresTLIF4064A Manage fatigue management policy and procedures
This unit involves the skills and knowledge required to manage fatigue management policy and procedures in an organisation, including identifying legal requirements, liabilities and responsibilities; establishing and/or improving fatigue management implementation plan and related policy and procedures; and acting appropriately upon reports on the implementation of fatigue management policy and any identified breaches of fatigue management regulations. It also includes ensuring that the operation's systems are compliant with fatigue management regulations and policy; planning and organising adequate resources and operational systems; and facilitating the training and assessment of staff on their responsibilities and fatigue management techniques. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLII5018A Manage customer serviceTLII5018A Manage customer service
This unit involves the skills and knowledge required to manage customer service. It includes planning to meet internal and external customer requirements; ensuring delivery of quality products/services; and monitoring, adjusting and reporting customer service. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIL5026A Manage export logisticsTLIL5026A Manage export logistics
This unit involves the skills and knowledge required to manage export logistics in accordance with relevant regulatory requirements and workplace procedures, including planning efficient export logistics operations, developing appropriate contingency management strategies, producing the required operation schedules for export logistics, and monitoring and coordinating the required systems for export logistics. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
BSBOHS509A Ensure a safe workplaceBSBOHS509A Ensure a safe workplace
This unit describes the performance outcomes, skills and knowledge required to establish, maintain and evaluate the organisation's occupational health and safety (OHS) policies, procedures and programs in the relevant work area in accordance with OHS legal requirements.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
TLIP5004A Develop a transport and logistics business planTLIP5004A Develop a transport and logistics business plan
This unit involves the skills and knowledge required to develop a business plan for an organisation or a discrete business unit in the transport and logistics industry in accordance with relevant regulatory requirements and workplace procedures. This includes conducting a situational and market analysis, analysing the organisational environment, developing appropriate strategies, and implementing and evaluating the resulting business plan. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIP5008A Manage a transport and logistics unitTLIP5008A Manage a transport and logistics unit
This unit involves the skills and knowledge required to manage a transport and logistics business unit in accordance with relevant regulatory requirements and workplace procedures. This includes identifying the market for the business unit, setting transport and logistics business unit objectives, collecting information for business planning operations, establishing the resources required to achieve objectives, and managing business unit performance to achieve the required outcomes. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIF2020A Manage EmergenciesTLIF2020A Manage Emergencies
This unit involves the skills and knowledge required to manage emergencies in accordance with regulatory requirements, relevant codes of practice and workplace procedures, including identifying and responding to emergency situations, arranging follow-on support and assistance, and communicating with staff in accordance with workplace procedures and relevant code requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIJ5007A Conduct internal quality auditsTLIJ5007A Conduct internal quality audits
This unit involves the skills and knowledge required to conduct internal quality audits in accordance with relevant regulatory requirements and workplace procedures. It includes preparing for internal audit, scheduling internal audit, conducting audit and documenting findings, and reporting audit results in accordance with workplace requirements. Licensing, legislative, regulatory or certification requirements may be applicable to this unit.
TLIL4009A Manage personal work priorities and professional development.TLIL4009A Manage personal work priorities and professional development
This unit involves the skills and knowledge required to manage personal work priorities and own professional development, including managing own qualities, goals, plans and performance; setting and meeting own work priorities; and developing and maintaining own professional competence.
TLIP5025A Set and achieve budgetTLIP5025A Set and achieve budget
This unit involves the skills and knowledge required to set and achieve a workplace budget in accordance with relevant regulatory requirements and workplace procedures. This includes planning the budget requirements, monitoring the budget and taking appropriate corrective action, monitoring expenditure, and reviewing and appropriately modifying the budget if necessary. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIP5035A Manage budgets and financial plansTLIP5035A Manage budgets and financial plans
This unit involves the skills and knowledge required to manage budgets and financial plans. It covers all of the significant aspects of financial management for operational managers who are not financial specialists. It emphasises the preparation of users of budgets/financial plans through communication and training and consistent surveillance over budget performance, with early intervention where required. This unit derives from BSBMGT504A Manage budgets and financial plans. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
TLIR4003A Negotiate a contractTLIR4003A Negotiate a contract
This unit involves the skills and knowledge required to contract transport and distribution services in accordance with relevant regulatory requirements and workplace procedures. This includes negotiating the contract with a contractor, finalising the contract negotiations, and completing all enterprise contract requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.